Shipping & Self Collection for Online Orders

Where do you deliver?

We deliver nationwide within Malaysia and all parcels are normally dispatched within a few days. We also deliver to Singapore but only up to 3 kg.

At this moment, we do not do international deliveries.

What are the rates?

There are differing rates based on the weight of your order and location of delivery.

For simplicity, we have organized the rates into a table for your reference. After the checkout page, you will be presented with a few delivery options that will typically fall into the ranges below:

Any free shipping?

We do not have free shipping. However, you can still save by taking advantage of discounts or offers made available at our online store.

For those who live in the Klang Valley, you can also opt for self-collection which is free at selected third-party locations available in KL and PJ. 

How long does it take to deliver my items?

Packing and delivery of your items will commence upon receiving payment for your order.

It will take 3 to 5 working days (excluding public holidays and weekends) for deliveries within Peninsula Malaysia, and 5 to 7 working days for deliveries to East Malaysia or Singapore. Working days do not include weekends and public holidays.

Please mind that due to our government partial lockdown and shipping company's COVID-19 health and safety measures, your parcels might take a longer time to be delivered to your shipping address. 

Urgent Orders

Urgent orders are usually handled on a case by case basis.

Kindly place your online order first and email us to look out for your urgent order. We will then be in touch with you to let you know if all the items can be packed for you on short notice.  Extra charges may apply depending on the situation.

How do I go about to choose self-collection instead of postage? When can I pick up my items?

There is a free self-collection option for those who wish to collect their online order at selected third-party locations to save on postage. This option is available under the "shipping options" dropdown menu after you have checked out your items from your shopping cart. We currently do delivery drops at the following third-party locations in Klang Valley:

  • Ascen Plus Pharmacy One Avenue at No. 2, Pelangi One Avenue, Jalan Masjid PJU 6A, 47400 Petaling Jaya
  • Alchemist Pharmacy at 74 Jalan Burhanuddin Helmi, Taman Tun Dr Ismail 60000 KL.

Please click here for more details regarding our third-party pick-up locations. 

There are no charges for self-collection. Please note that it will still take 1 – 3 business days for your order to be packed and made ready. You will receive an notification SMS or email to inform you that your items are ready for pick up.