Soap Artisan Workshop FAQs

Where can I find your latest workshop schedules?

To view the latest class dates and details, please visit our workshop page. For latest updates regarding our workshops, you can either refer to our Facebook page or be alerted on upcoming schedules via our free e-newsletter list.

Can I book first and pay at a later date?

Registration is confirmed only upon full payment. We are unable to reserve seats without prior payment.

What is your student cancellation or non-attendance policy?

Deferment: We allow participants to defer attendance ONE time only to a later workshop of their choice should they be unable to attend the workshop they originally signed up for.

Refund: Full cash refund is applicable only for early cancellations (minimum one week prior to workshop). For late or last minute cancellations, participants can either defer their attendance to a later workshop, or convert their workshop fees to purchase items from Soap Artisan in equal value.

Can I bring along a friend/spouse/child to the workshop?

Special consideration is given to mothers with young children below 10 years old – if you are one of them, please write in or call us to discuss beforehand. Apart from this, no seat sharing is allowed. 

Can we have workshops or classes in other states besides Melaka and KL?

Yes, if you are able to organize at least 10 participants together for a full day workshop and be willing to handle some of the logistics, we’d be happy to discuss how we can run our workshops for you.

Do you conduct personal classes or workshops for private events?

Yes, we do. Kindly drop us an email with the following details: number of participants, venue, date and which workshop/s you are interested in. Additionally for corporate or private events, please let us know your budget per pax, event date, and time allocation (eg. Is it a 1 hour or 3 hour function).