Online Gift Cards FAQ

What are Soap Artisan Gift Cards?

Gift cards are a convenient present if you are shopping for someone but not sure what to give them. So why not give them the gift of choice with a Soap Artisan Online Gift Card? Our gift cards at priced at RM10, RM25, RM50 and RM100.

These cards are delivered by email and contain instructions to redeem them at checkout. There are no additional processing fees. All gift cards are issued with a 1 year expiry.

To purchase our online gift cards, click here. 

How do I use these gift cards?

An email will be sent to you (the account holder) when payment for the gift card is received. It will contain a link that will display the gift card code which you can redeem at checkout. 

If you are purchasing the gift card for someone, feel free to forward the email to your intended recipient. 

Can a gift card be used more than once?

Yes, provided there is balance remaining on the card.

Can I use more than one gift card for a purchase?


How do I check my gift card balance?

You can check your gift card balance by visiting the unique gift card link sent via email.

Can I use my gift cards to purchase items as a walk-in customer at your physical outlets?

You can redeem your gift cards for online purchases and opt to pick up your items at our stores. However, online gift cards cannot be used for over the counter payments at our physical stores.